My Central Air went down on the hottest day of the year. EH was out the very next day, extremely responsive and replaced the capacitor in no time on a Friday. This didn’t completely resolve the issue, however, as we continued to have some stalling in the unit. I called them back over the weekend and they were back out on Tuesday morning, installed a jumpstart kit for the compressor and she’s running great.
Extremely responsive and carry enough parts to get the job done same trip. Didn’t charge me for the second labor charge after they missed the issue on their first service call.
I am very impressed with GEM Chimney. They came on time and we’re very professional. He was very knowledgeable and explained everything to me in a simple, straightforward way. He gave us an honest estimate and was able finish his quicker tha i expected.
Thanks to GEM