I recently had a duct and HVAC unit installation technician come to my home to install a new system. I must say, I was thoroughly impressed with the level of professionalism and expertise that the technician displayed throughout the entire process.
From the initial consultation to the final installation, the technician was very knowledgeable and took the time to explain everything in detail. He was patient and answered all of my questions, which made me feel confident in the decision to move forward with the installation.
The installation itself was seamless, and the technician worked efficiently to ensure that everything was installed correctly and functioning properly.
He was on time, professional and was able to help me with my thermostat problems. He even left me a tool and his number to fix the problem temporarily - if issues arose but insured me he would be able to Wally though or fix if needed. He walked me through the issue and left me confident I could trouble shoot in the future. I would highly
He diagnosed the problem quickly, ordered the necessary part, and had it installed within 48 hours. What sets Kero apart is his commitment to customer satisfaction. He even went the extra mile, driving 90 minutes through traffic to obtain the required part.
Kero's honesty, reliability, and dedication to getting the job done right make him a true professional. We are immensely grateful for his efficient work and will continue to rely on him for our HVAC needs.