Our heat went out on the day before it was due to be 2 degrees in Chicago. Gerome fit me into his schedule to come give an estimate, which he provided quickly, and then was able to install the very next morning! They showed up to install as scheduled, got the job done and now we have heat! They were careful about not tracking dirt/snow into the house, cleaned up after themselves and left everything nice and tidy. I very much appreciate the prompt service, the attention to detail, and the value provided for the price (which, by the way, was lower than his competitor). I would definitely use them again and highly recommend.
I recently had the pleasure of hiring CHC Heating & Cooling LLC to install an insulated bathroom exhaust duct, and I am beyond impressed with the exceptional service and professionalism I received.
From the very beginning, the technician exhibited remarkable responsiveness. What truly stood out was their attention to detail and respect for my home. Due to the installation being in the attic near my rabbit’s room, I was concerned about insulation debris falling into the living space. The technician took extraordinary care to cover the work area thoroughly, preventing any unwanted material from reaching my rabbit’s room. I can confidently say that this business went above and beyond my expectations, and I am more than satisfied with the service provided. Their expertise, attention to detail, and dedication to customer satisfaction truly deserve a 5-star rating.
I contacted them when one of my tenants furnace went down. Pricing was competitive with the warranties they offered. I was not present during installation but my tenant mentioned that they did the work professionally. I would hore them again in future.
Condenser on the roof, fan and coil in the condo. BUT our condo hvac closet is very small AND we wanted to free up usable space below the new unit.The Phoenix team did miracles. They mounted the unit high in the closet, giving us over 40" of new vertical space below it. It wasn't easy and it wasn't obvious but their team of three knew they could do it, and did it with great care.Great news for condo owners: this can be accomplished with NO extra roof penetrations, simply using the piping that is already in place in any unit which already has some form of AC. The roof unit is the same size as a standard condenser, and the in-condo unit is small.By far the best of all: when the Bosch operates I have to listen carefully to notice it. Cold air (this is summer) flows out of the vents, and the tick of our grandfather clock seems louder. I measured our old unit at well over 60dB, this one barely clocks in at 40dB.In winter, it should pull heat from the air outside and bring it down to us -- just as quietly. Plus, the air isn't dried out; no need for a humidifier.Phoenix charged us exactly what they had quoted, and completed the work exactly when they said they would.In summary: we couldn't be happier with our air source heat pump, and cannot recommend Phoenix highly enough as the people to install one for you.