I recently swapped out my thermostat on my own and couldn’t figure out the configuration, so my AC was blowing heat. I reached out to Ball Brothers who called me immediately and helped me self troubleshoot the issue myself and fix my thermostat in minutes. I’m on a tight budget so this means the world to me. Thank you so much 🙏🏾
The service technician was very professional. I knew when they were on their way (and could even track their progress on my phone). They kept me updated on everything they were doing and did not try to upsell me on a bunch of things. Very pleased with this company.
These guys are incredible I contacted them because my heating system wasn’t working, they showed up in a few hours and got my heat restored the same day!! I will definitely use them again in the future.
We needed our A/C replaced--our house had been in the 90's. They worked to get the unique unit that our house needed and then were here bright and early in the morning. I left for the day and came back to a nice cool house. The workers were all very kind and professional, and they gave us the best price possible.
We dealt with Mike and he was very communicative with what had to be done and very detailed with the process. His pricing was also very reasonable. I also witnessed the quality of his work which please us the most. He is old school that way and does it the right way the first time. We were very pleased with the entire process. Would highly recommend!